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Trimble Navigation
Tracey Mayell, Translation Manager, Trimble Navigation
“One of the things I really appreciate about working with Blue South is their ability to anticipate your needs. They tend to answer your questions before you’ve even asked them. That sort of time-saving’s all important to us and another way they increase our efficiency is by taking on a lot of the administration management throughout a project.
Our material is highly technical and they always deliver work of a very high standard, we know, we have it checked by our sales staff in the field. The feedback that generates is consistently positive and any suggestions about use of language or new terms and phrases go straight back to Blue South.
They then use that information to update their systems for the future, so the whole process is in a state of constant improvement.
The technical innovations they’ve brought have been highly effective too. Blue South’s use of SDLX makes layout much easier and their input has made for smooth implementation. That’s one of the many reasons we continue to use them.
The company is very professional for a start. Their work is always on time and I never have to chase them for anything. If they’re ever going to be a day late there’s always a really good reason and they’ll always let me know well in advance.
They use the right translators for the job, with the right skills in the right geographical location, they have excellent resources and their attention to detail is really high.
They’ve even got time for the personal touch and all of that’s a hard blend to maintain these days. But Blue South do it really well.”
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