Project management
Projects often involve multiple source documents, 10+ languages, unusual file formats and a large volume of words, not to mention linguistic and source text issues which arise during the project. No matter the size of the job, a skilled Project Manager will take responsibility for managing the project to completion to ensure that it is delivered on time, on budget and meeting or exceeding client expectations.
Project Manager responsibilities
At the start of a project, a Project Manager will be assigned to take sole responsibility for managing the project through to completion. This means that clients have a single point of contact for that project.
Understanding client requirements is critically important to the whole process. The Project Manager will clarify technical and project related issues and will ensure that the client is kept fully informed about project status.
Operations Manual
The Project Manager will work according to the Blue South Operations Manual (as certified according to ISO 9001:2002) which defines procedures to follow for every step of the project. More>>
Security of data
Data security procedures are written into the company’s Operations manual. To protect data, files are backed up daily and completed jobs are archived to two different storage media. Back up tapes and all archived material are stored off site outside of working hours.
We also have redundant systems/hardware to avoid time being lost in the event of a system failure.
Confidentiality
Any client information is held in strict confidence.
Clients new to translation
For new clients, we will take time to explain the process beforehand.
How do I get started?
To discuss your translation requirements call us tollfree in Australia on 1-800 602 428 or Email Us
